"Rīgas satiksme" clients mostly paid attention to the information campaign telling about the causes of disturbances in public transport traffic
1271 respondent participated in the opinion poll, and 46% noted that the most remarkable campaign was about causes of public transport delays. In 87% of cases public transport arrives in time, yet sometimes its traffic is affected by jams, technical problems, weather conditions, road repair works and other causes beyond the company’s control. "Rīgas satiksme" calls on passengers to be tolerant and aware of these causes of delays.
In 2015 "Rīgas satiksme" implemented four information campaigns. Campaign "Feel disturbed? Take action!" addressed 32% of respondents. It explains how to act when there is a passenger in public transport who causes discomfort to others, e.g. wears dirty or stinky clothes or threatens other passengers. 11% of respondents marked campaign "Everybody has to register trip!", which explained why it is important to register an e-ticket or to buy a paper ticket from driver. Campaign "More nice trips!", which urged passengers to be mutually understanding and polite, was marked by 11% of respondents.
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